Refund Policies
GENERAL POLICIES
BOOKING POLICY
We take a deposit to book your tour or transportation.
RESCHEDULING & CANCELLATION POLICY
Please contact us in advance to reschedule or cancel your booking without penalty.
Services canceled 0-48 hours before start time of tour: 100% Penalty
Services canceled 48 hours or more before start time of tour: No Penalty
Cancellation Policy for Groups 4+ People:
Services canceled 0-48 hours before start time of tour: 100% Penalty.
Services canceled 2-7 days before start time of tour: 50% penalty.
Services canceled 7 days or more before start time of tour: No Penalty
Weather-dependent experience; alternate date or full refund for cancellations due to bad weather.
Minimum traveler requirement; full refund, alternate date, or experience offered if the minimum isn’t met.